1/ I used WebEx for the first time tonight after using Adobe Connect for synchronous online sessions for 4.5 years. Our school has moved to WebEx. I did 30 minute sessions with 8 and 10 students.
2/ See this whole tweetstorm and my note to my students beforehand at: http://www.andyrowell.net/andy_rowell/2018/01/initial-impressions-of-webex.html
3/ I was hugely relieved to learn that with WebEx as many as 500 can be on webcam at once. https://collaborationhelp.cisco.com/article/en-us/WBX000019846 I had read somewhere else only 7 simultaneous video feeds. I usually need between 8 and 20.
4/ Negative: I'm sitting here waiting to be emailed the WebEx recordings. "An email notification is sent to you when the recording is available." https://help.webex.com/docs/DOC-10501 Did they really record?! How long does it take? With Adobe Connect, the recordings are available immediately.
UPDATE: No email was sent. The recordings showed up in my My Training Recordings in the Training Center 6.5 hours and 5.5 hours later at 3 am. But the next recording I did appeared 30 minutes after the session ended. Does a new account like mine need time to warm up? The recordings show the webcam relatively small and the PowerPoint quite large. It does not show the chat.
5/ The WebEx webcam video feeds look better than Adobe Connect. But the viewing window is harder to navigate. The "Participants" webcam view in WebEx is triggered by who speaks. So you see the person who is speaking.
6/ In WebEx, you have to maximize the Participants video window to see everyone on webcams. But if you do that, you can't see the PowerPoint being displayed. In the default view, it is easy to accidentally cover the Participants (webcams) panel with the Chat panel.
7/ So far I have not figured out how in WebEx to see people on webcam ("participants"), and chat and the PowerPoint. You can more easily resize windows in Adobe Connect.
8/ In Adobe Connect, it is easier to scroll through your PowerPoint. In WebEx, you cannot press the arrow keys on your keyboard.
9/ I would not submit your participants' email addresses ("Invite attendees") or WebEx will send them emails any time you change the slightest thing with a session. Or be careful with the settings. I say communicate with your participants through your regular means.
10/ In WebEx, if you are the host and you close "exit" a meeting, poof, the session is gone. Everyone is kicked off. Not good for clumsy hosts.
11/ WebEx is also finicky with regard to scheduling. It thinks it knows better than you. So, no scheduling a meeting once for say Jan 1, 2018 and just coming back and reusing it. No, no, no, that date is past and so the scheduling is denied.
12/ With WebEx, your overwhelmed participants need a different URL for every single meeting unless repeating very precisely. For example, no two (discussion group options) on one day. No skipping the password or customizing the URL like you can with Adobe Connect.
13/ There is no way with WebEx to access the URL for a certain session through the online interface. You have to wait for an email to get the links (which are different for the host and participants).
14/ WebEx settings: I use VoIP only. I would not use registration and security settings for online classroom sessions. A password is already required.
15/ I used WebEx training center because it seemed most closely designed for online teaching with the best features. https://www.cisco.com/c/en/us/products/conferencing/product_comparison.html
16/ For scheduling a course worth of sessions, I ended up using the option in WebEx training center: "Schedule irregular sessions." Make sure you enter the first date not just above but also as Session 1.
17/ In WebEx Training scheduling, I would unclick "Automatically delete session after it ends" and click "Send a copy of the attendee invitation to me." I would NOT do: "Mute attendees upon entry" because you will have to Unmute all to get them able to talk again.
18/ WebEx: DO NOT put in a "Destination address (URL) after session" or that might torpedo your whole attempt at scheduling if the URL is blocked. Also don't bother with Agenda / Description / Graphic. Yes do, Save as Template. Then "Schedule."